SERVICES OFFERED BY ENGIN PLAST<\/p>\n
Before and after sales
\nEngin Plast designs and assembles their plants autonomously. For the realization of the individual parts is supported by a network of selected workshops, able to ensure high levels of quality and quick response times.
\nTo support the provision of the facilities, Engin Plast has a technical staff, available in all project phases, from the preliminary analysis through to after-sales service.
\nIn preliminary studies the customer’s requirements are analyzed in detail in order to find solutions that ensure the optimum compromise among technical, economic and qualitative.
\nEngin Plast has always been structured in order to offer the customer the proposed “turnkey”, and has made available to all its clients the following services:<\/p>\n
[fontawesome icon=”rss” circle=”yes” size=”large” iconcolor=”#ffffff” circlecolor=”#1e73be” circlebordercolor=”” animation_type=”0″ animation_direction=”down” animation_speed=””]Teleassistance
\nThe after-sales service can be supported by local diagnostics installed on all machines (on request). Remote controls can be available via modem or network (installed on request).<\/p>\n
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[fontawesome icon=”flag” circle=”yes” size=”large” iconcolor=”” circlecolor=”#1e73be” circlebordercolor=”” animation_type=”0″ animation_direction=”down” animation_speed=””]Beginning and set-up
\nThe Engin Plast staff follows the installation at the customers plant. During this phase training is provided to the production personnel.<\/p>\n
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[fontawesome icon=”phone” circle=”yes” size=”large” iconcolor=”” circlecolor=”#1e73be” circlebordercolor=”” animation_type=”0″ animation_direction=”down” animation_speed=””]Telephone customer support
\nThe on call service specialist provides telephone assistance along with notification of the problem<\/p>\n
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[fontawesome icon=”wrench” circle=”yes” size=”large” iconcolor=”” circlecolor=”#1e73be” circlebordercolor=”” animation_type=”0″ animation_direction=”down” animation_speed=””]Periodic Preventive Maintenance Schedule<\/p>\n
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[fontawesome icon=”th-list” circle=”yes” size=”large” iconcolor=”” circlecolor=”#1e73be” circlebordercolor=”” animation_type=”0″ animation_direction=”down” animation_speed=””]Warehouse \u2013 spare parts
\nOur spare parts warehouse handles general and special for the prompt fulfilment of the requests received.<\/p>\n
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Benefits for the customer
\n– Fast response time
\n– Service costs by optimizing content for on-site
\n– Consulting facilitated by Engin Plast personnel responsible of the product;
\n– Support 360-degree
\n– The diagnostic system improves the overall effectiveness of the technical assistance.<\/p>\n
Request of information.<\/p>\n